Contact Game Time Geeks Support
Game Time Geeks offers email and phone-based support. Before contacting us, please take a moment to review our Frequently Asked Questions to see if there’s a solution to the issue you are experiencing.
If your question was not answered completely, please contact us at:
or
212-255-7070
Please include the following information in your email so that we can better understand the issue you’re facing:
- Your GameTimeGeeks order number
- The model of your product (e.g., Splash USB Drive, Spirit Stick USB Drive, Breathe Sleeve)
- If a USB drive or hard drive, the capacity (e.g., 1GB, 2GB, 250GB)
- If a USB drive, the production code (if any) stamped on the silver USB connector (generally 6 to 10 characters and might look like “PTUMB07”)
- The operating system on your computer, if applicable (e.g., Windows XP Service Pack 2, Mac OS X 10.5.4)
- A complete description of the issue you’re encountering, including the exact text of any error message that you’re getting from your computer, ,if applicable.
Pre-Sales Questions, Technical Support Questions
If you have any questions about a product before you order, please e-mail info@gametimegeeks.com for availability, compatibility, and technical support questions.
Order Related Questions
For any questions related to order status, shipping, tracking numbers, please e-mail orders@gametimegeeks.com.
